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Refund policy

In case of exercise of the right of withdrawal, Wa-Mono will refund the sums paid (including delivery costs), upon receipt of the product, at the latest within 14 days from the date on which Wa-Mono is informed of your decision to withdraw. This reimbursement date may be postponed until recovery of the product.

 

Return costs are your responsibility and will not be refunded.

Wa-Mono does not accept returns collect.

 

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Annex 1 - Cancellation form

Please complete and return this form only if you wish to withdraw from your order placed on wa-mono.com (products sold and shipped by Wa-Mono) - except for exclusions or limitations on the exercise of the right of withdrawal according to the applicable General Conditions of Sale.
 
For the attention of Wa-Mono - customer service - 21 Passage Choiseul - 75002 Paris
 
I hereby notify you of my withdrawal from the contract for the sale of the good / for the presentation of the service (*) below:
 
Ordered on …………………………………… .. / Received on ……………………………………………………………… .. (*)
 
Order number: …………………………………………………………………… ..
 
Name of consumer (s): ……………………………………………………………… ..
 
Address of the consumer (s): ……………………………………………………………… ..
 
Signature of consumer (s) (only if this form is notified on paper):
 
Date: ……………………………………………………………… ..
 
(*) Delete the unnecessary mention
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